From 8am to 5pm on a normal working day, you can call us on +64 4 802 6262. Outside those times, use the 'report an issue' option below and we will respond during working hours.
Click here if you need to reset your password. It will take you to the Microsoft website. Enter your email address and check for the red shield logo.
Support for existing mobiles available Mon-Sat 8am-8pm, Sun & holidays 10am-8pm. Call 0800 022 022 (or +64 22 200 2000 outside NZ).
Having trouble? Contact the support team
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